Office Policies

Share:

Our Mission

h-smile.jpgOur mission is to provide a lasting smile with the latest technology and quality care.

Appointments

The appointment for placement of your appliances (Braces, Invisalign, etc.) usually requires one or two hours. You will then return to see us at regular intervals four to six weeks apart for adjustments, which take approximately 30 to 45 minutes.

Our regular office hours are Monday, Tuesday, and Thursday 8:30 AM to 5:30 PM. Patients are seen by appointment only. Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. Cancel only if it is an emergency. It is difficult to reschedule last minute appointments since most appointments are made four to six weeks in advance. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.